Frequently Asked Questions
What is Lunar’s coverage area?
Lunar coverage is nationwide for both data and talk & text.
Which services are always free?
- Incoming calls
- Incoming texts
- Data for notifications
- Apps used offline or on WiFi
Which services are paid and how much do they cost?
These paid services cost just 25¢ each for 24 hours of use:
- Unlimited Calling
- Unlimited Texting
- Unlimited Data per app
How long does a “day” of usage last?
A day of usage lasts exactly 24 hours from the time of purchase. For example, if you choose to take Facebook online at 6:25pm Tuesday, you’ll get unlimited data for Facebook until 6:25pm on Wednesday.
Do I have to sign a contract?
No, you can cancel service at any time without any penalties or additional costs.
Can I use my existing phone with Lunar?
Lunar’s pay-as-you-go service requires software available only on the phones sold through our website. We offer a selection of great phones at up to 50% off MSRP. If there's a particular phone you'd like to see us carry, let us know.
What is your return policy?
We offer a generous 60-day money-back guarantee! If you are dissatisfied with your device or service for any reason within the first 60 days you can return the device for a full refund.
Is there a device warranty?
Our 60-day device replacement warranty covers any manufacturer defects.
Can I port in (keep) my current phone number?
Yes, you can keep your number.